Guided Intake
Program-aware forms help staff collect the details that usually get missed under pressure.
SpareKey / Loaner vehicle controlBuilt for the service desk
Less chasing. More knowing.
Every key.Every handoff.Accounted for.
Know what’s out, who has it, and when it’s coming back. One clear workflow for your entire loaner operation.
For dealerships, service departments, and repair shops.
03 / The system
The whole operation.
One clear view.
01 / Request02 / Review03 / Track04 / Return
What it does
Every handoff accounted for.
Reviewer Queue
Managers can claim requests, approve or deny them, and keep accountability attached to each decision.
Active Loaners
See what is out, who it is tied to, and which records need attention before they become problems.
Return Archive
Completed rentals settle into a searchable history for follow-up, audits, and internal clarity.
05 — An example handoff
One request. One live history.
Request
Loaner requested for RO 4821
Maya C.
Claimed for review
Approved
Service department notified
Returned
Closed and archived
06 — Built for the floor
Fast enough to become the habit.
118
Loaner vehicle
ReturnedSK-118
2024 Polestar 2 · Black
Lot positionRow 3 / Spot 18
Last holderMaya Chen
Time out08h 28m
Request statusComplete
07 / Designed to disappear
Built to get out of the way.
One place to look
One queue for every open, overdue, and waiting loaner — no calls, group chats, or walking the floor to find an answer.
Fewer workarounds
Loaner control that replaces the side sheet, the sticky note, and whoever happens to remember.
A history that stays
Every request, approval, and return stays searchable, so nothing depends on one person’s memory.
Designed around your service desk
Built for service desks that handle covered transportation.
The first version is shaped around Ford/Lincoln rental-program logic, including the programs service staff already work through. The product direction is broader: a clear, brandable loaner-control system for dealerships and repair operations.
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Pricing
A plan for the way
your shop runs.
Human onboarding Questions before rollout are welcome Confirm fit before rollout
Starter bay
Shop
$249/mo
- 5 employees
- 25 vehicles
- Standard branding
- Request and approval workflow
- Active, overdue, and returned loaner reports
- Basic CSV exports
- Self-guided onboarding checklist
For smaller shops getting loaner control out of spreadsheets and memory.
Start Shop checkoutSecure checkout. Have questions? Email us about SpareKey.
Recommended fit
Dealer
$399/mo
Best for one dealership location with an active loaner queue.
- 15 employees
- 75 vehicles
- Branding support
- Dealer onboarding configuration
- Program, employee, duration, and monthly reports
- Approval and change history
- Priority support
For one dealership location with a steady active loaner queue.
Start recommended planSecure checkout. Have questions? Email us about SpareKey.
Multi-location
Fleet
$699/mo
- 25 employees pooled across locations
- 150 vehicles pooled across locations
- Branded reports per location
- Up to 5 locations in one dealership line
- Location and team reporting views
- Expanded onboarding and rollout plan
- Priority configuration support
For one dealership line operating across two or more locations.
Start Fleet checkoutSecure checkout. Have questions? Email us about SpareKey.
Custom rollout
Enterprise
Custom
- Custom limits
- Custom domain
- Integrations
- Custom workflows
- Dedicated onboarding
- Multi-rooftop rollout support
For parent groups that need several dealership lines under a negotiated rollout.
Talk to usTell us what you need. We will help you find the right fit.
Overages
Extra vehicles: $8/mo each. Extra employees: $15/mo each. Fleet locations after the first five: $75/mo each.
Shop gets standard SpareKey branding. Dealer includes branding support, and Fleet adds branded reports per location. Enterprise can include custom domains, workflows, and integrations.